Privacy Policy

Last updated: December 5th, 2025

1. Who we are

This Privacy Policy explains how MSW CONNECT PTE. LTD. (“MSW Connect”, “we”, “us”, or “our”) collects, uses, and protects personal data when you visit https://mswconnect.com (the “Website”) or contact us.

Company details

• Company name: MSW CONNECT PTE. LTD.
• UEN: 202438720R
• Registered address: 36 Jalan Pakis, Singapore 678620
• Principal activity: Management consultancy services

Privacy contact: privacy@mswconnect.com

Our Website is hosted by o2switch, with servers located in France.

2. Scope of this Privacy Policy

This Policy applies when you:

• Browse our Website
• Submit the contact form
• Communicate with us by email as a result of your enquiry

It does not apply to third-party websites or services that may be linked from our Website.

3. Personal data we collect

We only collect personal data that is relevant to the operation of the Website, analytics, and the handling of enquiries.

3.1 Data you provide

When you use our contact form, we may collect:

• Name
• Email address
• Company
• Job title/position
• The content of your message

3.2 Data collected automatically

When you visit the Website, we may collect technical and usage information such as:

• IP address
• Device type, operating system, and browser
• Pages visited and interactions
• Approximate location (country/region)
• Referring source

We use Google Analytics 4 (GA4) to understand Website usage and improve performance.

4. Why we use your data

We use your personal data to:

• Respond to your requests and enquiries
• Manage professional communications related to our services
• Improve, maintain, and secure the Website
• Comply with legal obligations where applicable

We do not use your personal data for automated decision-making that produces legal or similarly significant effects.

5. Legal bases for processing (EEA/UK)

If you are located in the EEA or the UK, we process your personal data on the following bases:

• Legitimate interests: to respond to B2B enquiries and to operate, maintain, and secure our Website
• Consent: where required for non-essential cookies and analytics

You can withdraw your consent at any time.

6. Cookies and analytics

Our Website uses:

• Strictly necessary cookies required for basic functionality and security
• Analytics cookies related to GA4

Where required by applicable law, analytics cookies are only used with your consent through our cookie banner.

You can manage your cookie preferences at any time via the link in the footer (cookie banner).

7. International access and data transfers

Because we are a company based in Singapore and our Website is hosted in France, personal data may be:

• Stored in France via our hosting provider
• Accessed by MSW Connect in Singapore to respond to enquiries and operate our business
• Processed by Google in connection with GA4

Where applicable for EEA/UK data, we implement appropriate safeguards for international data transfers in line with relevant legal requirements.

8. How long we keep your data

We retain personal data only for as long as necessary to:

• Respond to your enquiry
• Maintain a reasonable record of professional communications
• Meet legal, regulatory, or security obligations where applicable

We delete or anonymise data when it is no longer needed for these purposes.

9. Who we share your data with

We do not sell your personal data.

We may share personal data only with service providers that help us operate the Website and deliver analytics, including:

• o2switch (Website hosting)
• Google (GA4)

These providers process data under contractual obligations and only as necessary to provide their services.

We may also disclose personal data to public authorities if required by law.

10. Security

We implement reasonable technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure, or destruction.

However, no online service can be completely secure. We cannot guarantee absolute security.

11. Your rights (EEA/UK)

If you are located in the EEA or the UK, you may have the right to:

• Access your personal data
• Correct inaccurate or incomplete data
• Request deletion
• Restrict processing in certain situations
• Object to processing based on legitimate interests
• Withdraw consent at any time where processing is based on consent
• Receive a copy of certain data in a portable format

You also have the right to lodge a complaint with your local data protection authority.

12. Your rights (Singapore)

Under the Singapore Personal Data Protection Act, you may request:

• Access to your personal data
• Correction of inaccurate data
• Withdrawal of consent with reasonable notice

If you withdraw consent, we may not be able to provide certain services or respond fully to your requests. We will inform you of any relevant consequences when you make such a request.

13. Contact

For any questions or requests regarding this Privacy Policy or your personal data, please contact:

MSW CONNECT PTE. LTD.
36 Jalan Pakis, Singapore 678620
Email: privacy@mswconnect.com

14. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised “Last updated” date.